HelloMe Platform

HelloMe’s messaging, inside your app

Messages, voice notes, files, audio and video calls and support, in your colours, without building or running a chat server.

Three calls from your server

PUT  /platform/users/{id}
POST /platform/conversations
POST /platform/users/{id}/sessions

Your server creates your users and their conversations; your app gets a short session and uses HelloMe’s messaging.

Why

What you no longer build

Reliable messaging takes months of work, then endless upkeep. You have it in days.

Weeks instead of months

Realtime, read receipts, voice notes, large files, calls that hold on a weak mobile network, notifications: all already there.

A lighter app

No chat server, call server or storage to pay for and watch. Your servers do your business.

All communication in one place

Customer ↔ team, customer ↔ support, team ↔ support: one system, a complete history you can search.

Nobody shares their number

Your customers and teams talk and call without exchanging contact details. After the service, the conversation closes.

Calls over the internet

No phone credit to hand out, no carrier fees, even across countries.

Your users stay yours

Invisible in HelloMe, never reused: we process their data for you and for nothing else.

How

Four steps

One server key, three routes, and your developers work on what makes you different.

  1. Create your workspace and a keyIn the HelloMe console, a “messaging” key that never leaves your server.
  2. Declare your usersBy your own identifier, with a name and a picture. No sign-up on their side.
  3. Open conversationsWith your reference and free fields; close them when the service is done.
  4. Plug in your appWith the SDK, or directly on the API and the realtime socket, in your colours.

Who for

One foundation, every use

Nothing is tied to one trade: you decide what a conversation is.

  • Mobility and deliveryCustomer and driver or courier for the length of a trip, no number exchanged, support one tap away.
  • HealthPatient and carer, one file per conversation, a retention you set.
  • EducationClasses, parents and teachers, announcements and video calls.
  • Commerce and servicesOne conversation per order or request, pictures, voice notes, a history.
  • Your own messengerYour users’ directory, groups, calls: a full messenger under your brand.
  • Field teamsYour teams and their managers, on a network you control.

Security

No compromise

What we guarantee, and what our tests check.

  • Keys never stored in clearOnly the fingerprint of server keys is kept; your push keys are sealed with AES-256-GCM.
  • Complete isolationA company sees its own workspace only; your users reach your conversations only.
  • Short, revocable sessionsBound to one device, renewed by your server, cut at once.
  • Signed webhooksTimestamped against replay, over https, never to an internal address.
  • Everything tracedEvery change of settings, keys or sessions is in the audit trail.
  • Your data, your rulesExport at any time, retention you set, deletion on request.

Reliability

Built not to let go

Retries without double effect, a stateless API across several servers, limits per company, heavy work in the background: a slow server of yours never slows a message.

Ready to plug in your app?

Create your workspace, a “messaging” key, and follow the guide: the first conversation opens in ten minutes.

HelloMe’s messaging, inside your app · HelloMe