HelloMe Platform
HelloMe’s messaging, inside your app
Messages, voice notes, files, audio and video calls and support, in your colours, without building or running a chat server.
Three calls from your server
PUT /platform/users/{id}
POST /platform/conversations
POST /platform/users/{id}/sessionsYour server creates your users and their conversations; your app gets a short session and uses HelloMe’s messaging.
Why
What you no longer build
Reliable messaging takes months of work, then endless upkeep. You have it in days.
Weeks instead of months
Realtime, read receipts, voice notes, large files, calls that hold on a weak mobile network, notifications: all already there.
A lighter app
No chat server, call server or storage to pay for and watch. Your servers do your business.
All communication in one place
Customer ↔ team, customer ↔ support, team ↔ support: one system, a complete history you can search.
Nobody shares their number
Your customers and teams talk and call without exchanging contact details. After the service, the conversation closes.
Calls over the internet
No phone credit to hand out, no carrier fees, even across countries.
Your users stay yours
Invisible in HelloMe, never reused: we process their data for you and for nothing else.
How
Four steps
One server key, three routes, and your developers work on what makes you different.
- Create your workspace and a keyIn the HelloMe console, a “messaging” key that never leaves your server.
- Declare your usersBy your own identifier, with a name and a picture. No sign-up on their side.
- Open conversationsWith your reference and free fields; close them when the service is done.
- Plug in your appWith the SDK, or directly on the API and the realtime socket, in your colours.
Who for
One foundation, every use
Nothing is tied to one trade: you decide what a conversation is.
- Mobility and deliveryCustomer and driver or courier for the length of a trip, no number exchanged, support one tap away.
- HealthPatient and carer, one file per conversation, a retention you set.
- EducationClasses, parents and teachers, announcements and video calls.
- Commerce and servicesOne conversation per order or request, pictures, voice notes, a history.
- Your own messengerYour users’ directory, groups, calls: a full messenger under your brand.
- Field teamsYour teams and their managers, on a network you control.
Security
No compromise
What we guarantee, and what our tests check.
- Keys never stored in clearOnly the fingerprint of server keys is kept; your push keys are sealed with AES-256-GCM.
- Complete isolationA company sees its own workspace only; your users reach your conversations only.
- Short, revocable sessionsBound to one device, renewed by your server, cut at once.
- Signed webhooksTimestamped against replay, over https, never to an internal address.
- Everything tracedEvery change of settings, keys or sessions is in the audit trail.
- Your data, your rulesExport at any time, retention you set, deletion on request.
Reliability
Built not to let go
Retries without double effect, a stateless API across several servers, limits per company, heavy work in the background: a slow server of yours never slows a message.
Ready to plug in your app?
Create your workspace, a “messaging” key, and follow the guide: the first conversation opens in ten minutes.
Ready to try HelloMe?
Creating an account takes a minute and a phone number. The rest follows the way you already work.