Is the live chat working?

What we commit to

99.9% availability a month on the paid plans — at most forty-three minutes of downtime. The detail, how it is measured and the credits are in the service commitment.

• A planned interruption is announced at least five days ahead and placed outside West African working hours.
• An unplanned one appears here at once, and its history stays readable.
• The service is built to lose a feature rather than everything: if the assistant falls over the chat carries on; if calls fall over messages still go through.