Orders

Every order opens its own conversation

Connect your shop: each order opens a chat with the customer, beside your other conversations, and follows the order through to delivery.

Inbox

  • Order #45321 confirmedOpened with the customer, with the basket in full.
  • New message"Hello, is the blue one still available?"
  • Tracking asked for"How can I see the tracking number?"

What changes

Nothing falls between two tools any more

The order and the conversation that goes with it are no longer apart.

One conversation per order

The order number, the basket and the customer in one place, with nothing to look up.

The whole history

What was said, promised and agreed stays in the conversation, readable months later.

The whole team follows

Several people can answer from the same shop account without stepping on each other.

Nothing goes unnoticed

A new order arrives like a message: with a notification, at the top of the list.

Setting it up

How to connect your shop

Your sales system tells HelloMe, and HelloMe opens the conversation. Our team walks you through it.

  1. Write to usTell us which sales tool you use and how many orders you take.
  2. We give you accessA key for your shop, and the steps for your developer.
  3. A real trialA test order opens a real conversation, so everything can be checked.
  4. You open it to customersOrders come in, conversations open, your team answers.

Who it is for

Those who sell by talking

Wherever an order ends in a conversation, it belongs in HelloMe.

Shops and depots

Confirm the size, the colour, the delivery address without calling back ten times.

Food and delivery

Say the driver has left, correct an address, settle a delay.

Services and workshops

Send a quote, agree on an appointment, say when it is ready.

Not connected yet?

Even without a technical hook-up, your customers can order by writing to you: the conversation does the work. Connecting simply opens the chat automatically.

Every order opens its own conversation · HelloMe