For business

Sell where your customers already write to you

Shop, workshop, school, service: HelloMe keeps the relationship inside the conversation, with the tools that save time on every exchange.

Karim · Riverside ShopHello! I'm Karim from Riverside Shop, how can I help?
Hi Karim, I have a few questions about the blue bag.
Karim · Riverside ShopOf course. I'm sending you two photos and the price right away.

An ordinary conversation: this is exactly where the sale happens.

Why here

The customer is already in the chat

Every step removed is a sale gained: no site to open, no account to create, no form to fill in.

0

No extra app to install

Your customers write to you from HelloMe, the way they write to their family.

1

One conversation per customer

Quote, photos, agreed payment, delivery: all in one place, in order.

24h

A status that works for you

Post what is new as a status or on a channel: your customers see it without you writing to each of them.

Your tools

What saves you time

Nothing to configure: these are the messenger's own features, used to work.

Your products in photos

Send several photos at once, with the price as the caption. The customer sees, asks, buys.

Voice notes

Explaining a size or a delivery takes ten seconds by voice, a minute in writing.

Links with a preview

A link to your site or to a payment shows with its title and picture, not as a bare address.

Suggested answers

The assistant offers three answers from the conversation: you pick, you fix, you send.

Your shop's channel

Announce new stock and offers to every subscriber in one message.

Scheduled message

Prepare the reminder for an appointment or a pickup, and let it go at the right hour.

A call in one tap

When writing takes too long, the call starts from the same conversation.

Connected orders

Every order from your shop opens its own conversation with the customer.

Getting started

Set up in an afternoon

No IT project: a number, a shop name, and you are answering.

  1. Create the shop's accountA dedicated number, the name and logo of the shop, a clear description.
  2. Open a channelCustomers subscribe for what is new, without crowding their chats.
  3. Prepare your answersProduct photos, prices, delivery terms: ready to send.
  4. Make your number knownOn your shopfront, your invoices, your social accounts: one number to remember.

On your own website

Your customers can also write to you from your website

The same team, the same HelloMe app, but the conversation starts on your own site — the visitor never leaves it, and never has to have your number. You paste one line of code, choose a plan and start the same day: there is nobody to call and no form to fill in.

Honesty with your customers

If you turn automatic answering on, every message the assistant sends is marked as such in the conversation, on both sides. A customer must always know whether they are talking to a person. The integration guide is at hello-me.net/developers/livechat.

Sell where your customers already write to you · HelloMe