Legal

Legal notice

Who publishes HelloMe, who hosts it, and who to write to.

Last updated September 18, 2026

The information below identifies the publisher of the HelloMe service and of the https://hello-me.net site, in accordance with the obligations that apply to online public communication services.

1.Publisher of the service

PublisherGRACELAB OPEN TECH SARL
Legal formSociété à responsabilité limitée (SARL)
Share capitalto be published
Registered officeBuilding 275, Djidjole, Nouvelle Avenue, Lomé, Togo
Registration numberto be published
Tax numberto be published
Publication directorto be published
Contactsupport@gracelab.io

The entries shown as "to be published" will be completed as soon as the corresponding formalities are finished. They can be obtained on simple written request to the publisher.

2.Hosting

The host's details are provided on written request to the publisher, and will be published here.

3.Purpose of the service

HelloMe is a messaging service for exchanging messages, files and audio and video calls, available on phone and in a browser. Its use is governed by the terms of service and by the acceptable use rules.

4.Intellectual property

The HelloMe trade mark, its logo, the interfaces, the texts, the illustrations and the software that make up the service are protected by intellectual property law and remain the property of their owner.

Any reproduction, representation, adaptation or distribution, in whole or in part, without prior written permission, is forbidden, subject to the exceptions provided by law and to the third-party software components used under their own licence.

5.Personal data

The processing of personal data is described in the privacy policy, which sets out the purposes, the recipients, the retention periods and how to exercise your rights.

6.Reporting content

Any plainly unlawful content can be reported from the app, using the "Report" feature, or in writing to the publisher. The procedure and what follows from it are described in the acceptable use rules.

7.Contact us

For any question about the service or about this notice: support@gracelab.io.

These documents are written and checked in French and in English. The French version is the reference for readers in French-speaking countries; the English version applies everywhere else. Whatever language HelloMe is displayed in, only these two versions are binding.

Legal notice · HelloMe