Legal

Legal information

Everything that governs your use of HelloMe: the contract, what we do with your data, what is forbidden, and how to leave.

• Terms of ServiceThe agreement between you and HelloMe: what the service gives you, and what each side agrees to.Last updated September 18, 2026
• Privacy PolicyWhat HelloMe knows about you, why, who it is shared with, how long it is kept and what you can demand.Last updated September 18, 2026
• Cookies and local storageOne cookie, no advertising trackers, and the exact list of what HelloMe keeps in your browser.Last updated September 18, 2026
• Acceptable Use RulesWhat is forbidden on HelloMe, how to report it, and what happens next.Last updated September 18, 2026
• Delete your account and dataHow to close your account, what disappears, what remains and for how long.Last updated October 12, 2026
• Requests from authoritiesHow an authority can send us a request, what we can provide, and what we refuse.Last updated September 18, 2026
• Legal noticeWho publishes HelloMe, who hosts it, and who to write to.Last updated September 18, 2026
• Live chat service termsThe contract between your company and HelloMe: what we provide, what you pay, what each of us guarantees, and how we part.Last updated September 18, 2026
• Data processing agreementYou decide what is collected and why; we carry it out for you, on your instructions, and never for ourselves.Last updated September 18, 2026
• Live chat service commitmentWhat we promise, how we measure it, and what you get if we miss it.Last updated September 18, 2026

These documents are written and checked in French and in English. The French version is the reference for readers in French-speaking countries; the English version applies everywhere else. Whatever language HelloMe is displayed in, only these two versions are binding.